RVA Standards of the Association
From time to time the RVA implements minimum standards for member villages to meet. These standards are higher than those set out in legislation and are intended to ensure that the RVA establishes, promotes and maintains standards for all member villages. This demonstrates effective industry self-management as well as promoting the interests and good reputation of Member villages and their residents.
Clause 7.1.4 in the RVA's Constitution allows the Association's Executive Committee to "prepare and update as necessary a Code of Practice and Standards of the Association as the Executive shall determine from time to time." To maintain Provisional and Accredited membership of the Association, as those terms are defined in the Association's constitution, members will be audited against the Standards.
The following standards must be met to maintain Provisional and Accredited membership of the Association:
- Compliance with the Retirement Villages Act 2003, the related regulations promulgated under that Act, the Retirement Villages Code of Practice (as amended from time to time) and the Code of Residents' Rights ("the legislation")
- Completion of, and provision to all intending residents, of a Summary of Key Terms; and
- Compliance with Best Practice Guidelines for Disclosure of the Right to Transfer to Care within a Retirement Village.
We have recently updated our Terms and & Conditions of membership.
Please note that all payments are required prior to the commencement of membership benefits.
All costs of collection incurred in the recovery of overdue funds, including but not limited to debt recovery charges, late payment penalties and legal fees will be added to the balance of your account. Recovery collection cost may be up to 43% on the gross amount outstanding
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