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About Us

The Retirement Villages Association (RVA) is a voluntary industry association that represents the interests of registered retirement village owners, developers and managers throughout New Zealand, as well as individuals and organisations who supply goods and services to the retirement village industry.

The RVA is a national organisation that works to represent, protect and promote the interests of its members and associates.

The RVA’s principal objective is to promote a quality living environment for its members and their residents. While this is achieved in a variety of ways, one important and unique role is our auditing and accreditation regime. Registered retirement villages are required to comply with a legislated Code of Practice set out in the Retirement Villages Act 2003, which establishes the day-to-day management of the village and provides a comprehensive suite of resident protections.

Every three years all RVA member villages are required to undergo an audit by external qualified auditing agencies for their compliance against the Code of Practice. When villages pass their audit they become “accredited RVA members” and receive a certificate of accreditation to that effect. We encourage accredited villages to display their accreditation certificate where it can be seen by all visitors. The certificate is the residents’ guarantee that the village is being run in accordance with the Retirement Villages Act.

The key areas of work undertaken by the RVA include :
  • Lobbying and representation: As the RVA represents more than 95% of the registered retirement village industry by unit number we are well-placed to represent the industry on issues affecting retirement village operators, suppliers and residents. The RVA talks to central, regional and local government on a wide range of issues.  
  • Annual conferences and forums: The RVA’s annual conference is the industry’s shop window to the world. More than 250 delegates, exhibitors and partners gather in June each year to hear about new trends, ideas, products and services available to the industry. We also run an annual Not-for-Profit villages’ forum which considers issues and topics which are relevant for member villages in this sector, and a twice-annual Financial Sector Forum for members with an interest in finance, tax and compliance matters.  Other forums include a regular one for independent villages and a Design and Construction forum looking at building and compliance issues.
  • Information, education and publications: The RVA produces a fortnightly email newsletter which is available to members and associates only. We also hold regular Regional Meetings around the country for village managers to network, share ideas and listen to a guest speaker on a topical issue. From time to time we hold specialist education seminars on topical issues such as refreshers on the Code of Practice, managing dementia in a retirement village, long-term maintenance planning, etc.
  • Bulk purchasing: The RVA is able to leverage its substantial collective buying power to obtain valuable discounts and benefits for its members and associates.

General inquiries

Email: [email protected]

Invoice or Account inquiries

Email: [email protected]

 

Michelle Palmer

Executive Director

Michelle brings strong leadership and a wealth of expertise to the RVA. She has held senior leadership roles in both public (central and local government) and private sectors and has a deep understanding of sector membership organisations through her time as Chief Executive of Marlborough Winegrowers Association/Wine Marlborough Ltd, and as Executive Director of Natural Products New Zealand.

Michelle is responsible for setting the Association’s strategy and policy direction, as well as developing relationships with members, key stakeholders, government agencies, and the media.
A fellow of Salzburg Global, Michelle is also a member of the Institute of Directors and is currently serving as a trustee on the board of Greyhounds as Pets (GAP).

DDI: 021 241 5807
Email Michelle

Amanda Boyd

Chief Membership Manager

Amanda brings a wealth of expertise in marketing, sponsorship, communications, and events to the RVA. With a career spanning several sectors including local government and retirement villages, Amanda’s adaptability and versatility is well utilised navigating between the sector and partners as the RVA’s Chief Membership Manager.

Amanda has a Bachelor of Commerce & Administration from Victoria University of Wellington.

DDI: 021 901 617
Email Amanda

Julie Vaughan

Engagement & Business Development Manager

Julie brings to the RVA a fantastic range of skills and learning experience. She’s had more than 30 years in the people business in the aviation, education, tourism and beauty sectors.
With skills in sales, education, brand management and recruitment, Julie is well placed to be leading the Te Ara – professional development programme.
Julie works with our Te Ara partner DCM, develops training and development, encourages new intakes of learners, and connects with all Te Ara learners to check on progress, identify and solve problems and encourage them to keep on learning!

DDI: 021 2437 940
Email Julie

Ethan Rodgers

Membership Engagement

DDI: 021782 771
Email Ethan
Vacant Position

Accounts Administrator

DDI: 04 499 7090
Email Accounts
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